Frequently Asked Questions
Everything you need to know about your Vaulted® experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Are Vaulted® products covered by a warranty?
Yes, all our products come with a 1-year limited warranty against manufacturing defects. If you experience any issues, please reach out with your order number and photos of the defect.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my order?
Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.
Do you offer international shipping?
Yes, Vaulted® ships to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.